These terms apply when you create or run a community, course, shop or resource library (your "space") on Sales@Startups as an expert. Sales@Startups is run by Sales Upskill Ltd ("we", "us"), company number 15359877, registered office 20 Wenlock Road, London N1 7GU.
You agree these terms when you tick the box to start building or in your setup. Our Terms of Use and Privacy Policy also apply to you. If they disagree with these terms about your space, these terms win.
The beta
The Experts beta is for a small group of founding experts. Features will change as we learn, and some, like paid memberships and shop sales, open later. We'll tell you before we change how you're paid or what you pay.
We check every space before it first goes live. We may ask for changes, or decline a space that doesn't fit Sales@Startups.
Your account and your team
You must be at least 18 and able to agree a contract. If you sign up for a business, you confirm you can agree these terms for it.
You're responsible for your login, for the people you add to your team (admins, moderators and course editors), and for everything published in your space, whoever published it.
You own what you make
Your courses, resources, posts and products stay yours, including anything our tools helped you write.
So that we can run your space, you give us permission to host, store, copy, format and show your content to the people you give access to. You also give us permission to use your name, photo, logo, covers, preview pages and short extracts to promote your space on Sales@Startups, in our newsletter and on social media. This permission ends when you remove the content or close your space. Promotion that has already gone out, such as a sent newsletter, can't be recalled, but we won't create new promotion after that.
Covers and preview pages you choose are public, so anyone can see them before they join.
You confirm you have the right to publish everything you upload, and that it doesn't break anyone else's copyright, trade marks, confidentiality or privacy.
Using our AI tools
Write with AI and our other AI tools send the material you choose, such as video captions and files, to our AI provider to draft text. Only use material you have the right to use, and avoid including other people's personal data.
You review every draft before it's published, and you're responsible for what you publish. AI drafts can be wrong, so check facts, figures and quotes. Usage limits depend on your plan and may change.
Members' details
Members' accounts are ours. When someone joins your space, we share their name and their answer to "What do you do?" with you and your community admins. We share a member's email address only if they choose to, and they can stop sharing at any time.
You agree to:
- use members' details only to run and promote this community
- honour every unsubscribe request promptly
- never sell or pass members' details on to anyone else
- keep any copy you save secure, and delete it when a member asks or when you no longer need it
For any copy you keep outside Sales@Startups, you're responsible for meeting data protection law, including UK GDPR.
Content rules
No hate, ever. No racism, homophobia, transphobia, sexism or hate of any kind. We'll take a space offline for it straight away.
You also agree not to publish anything that:
- is unlawful or defamatory, or infringes someone else's rights
- makes misleading claims, such as guaranteed income or results
- is sexually explicit, violent or harassing
- contains malware, spam or links designed to trick people
- shares someone's personal data without a lawful reason
Describe what members get accurately, and deliver what you promise.
Fees
The Expert plan is $49 a month, plus 5% of each sale, plus card processing fees.
If you join during the beta, you pay no monthly fee for your first 6 months. The 5% and card fees still apply to sales in that time. We'll email you 30 days before the monthly fee starts, and you can leave before then without paying it. We'll tell you how the monthly fee is collected before it starts.
We may change our fees. We'll email you at least 30 days before a change, and you can leave before it applies.
Selling to your members
Selling starts only once we've switched it on for your space. You set your prices.
Members buy through our checkout on Sales@Startups, which is run by Stripe. Sales Upskill Ltd is named as the seller on their receipt.
If tax applies to a sale, it's added on top of your price at checkout and paid by the buyer. It never comes out of your share.
Payouts
Your share of each sale is the price before tax, minus our 5% and the card processing fee Stripe charges on that sale.
We pay your share by bank transfer to the account you give us. We'll agree payout timing with you before selling opens, and every payout comes with a statement showing each sale.
We may hold back the share of a sale while a refund request or card dispute on it is open.
You're responsible for tax on your own income, including any VAT that applies to your share. If you're VAT registered, tell us before your first payout.
Refunds and disputes
We handle refund requests and card disputes with members and their banks. We decide refund requests, and we'll tell you when we refund a sale from your space.
If a sale is refunded, or a member wins a card dispute, your share of that sale comes off your next payout. Stripe doesn't return its card fee on a refund, and it charges a fee on disputes; both come off your share, unless the refund was our mistake.
Promotion
We may feature your space on Sales@Startups and in our newsletter. We choose what we feature, and we can't promise how many people will join or buy. We show member counts only from 10 members.
Suspending or removing a space
We may take content down, pause selling or take a space offline if it breaks these terms, puts members at risk, or the law requires it. For hate, illegal content or a risk to members, we act straight away. Otherwise we'll tell you what's wrong and give you a reasonable chance to fix it first.
Leaving
You can close your space at any time from settings, and download your content first. Your monthly fee stops at the end of the month you've paid for.
We'll pay any share you're owed once open refunds and disputes on those sales are settled. If members have paid for something they can no longer get, we may refund them, and that comes off any share still owed to you.
We can end the beta, or close your space for a reason other than a breach of these terms, by giving you at least 30 days' notice by email.
Responsibility and liability
You're responsible for your content and for how you use members' details. If someone makes a claim against us because of either, you'll cover our reasonable costs of dealing with it.
We're not liable for indirect or consequential loss, or for lost profits, revenue, data or goodwill. Our total liability to you under these terms is limited to the greater of £100 and the fees you've paid us in the 12 months before the claim. This doesn't limit our duty to pay you the share you're owed, or any liability that can't be limited by law.
Changes to these terms
We may update these terms. We'll tell you about any change that affects you and ask you to agree the new version in your setup. Your space stays live while you decide, but you'll need to agree before you can keep editing it. If you don't agree, you can close your space.
Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute.
Contact
Sales Upskill Ltd
20 Wenlock Road, London N1 7GU
team@salesupskill.com
Earlier versions
28 October 2026: "I'll only use members' details to run and promote this community, honour every unsubscribe request, and never sell or pass them on."